Update Friday

To provide a seamless user experience we have begun to push out updates in the background to make sure your Malone-owned computer stays up to date. This is typically done the second Friday of every month after Patch Tuesday. For those of you who don’t know Patch Tuesday is the second Tuesday of the month where Microsoft releases any updates to the Window’s Operating System (OS). These updates range from new language packs to vital changes on how the OS functions.  On Friday’s following Patch Tuesday we release the updates for all the computers on campus, along with other vital updates that effect day to day work for users. Common updates that are pushed out on Update Friday will be Adobe Flash, Java, Shockwave, VLC video player, and many more! Updates are pushed out late on Friday evening so they are not visible to the user until the following Monday.

In order to receive these vital updates users will need to keep their computers turned on when they leave the office on Friday. Laptop users will need to leave their computers on campus hardwired to the Malone network with the Wi-Fi off if they want to receive updates. In addition to leaving the computer turned on, laptop users will need to leave their computers turned on and the clam shell left in the open position. Users with questions on how to make sure their computer is properly connected, or left in the correct state may contact the Help Desk (330.471.8428 or helpdesk@malone.edu) and we can go over the process with you.

Along with doing your part to make sure that your computers get updated, we ask that you leave any public computers (Library stations, Labs, and Classrooms) turned on in observance of Update Friday. Leaving the classrooms turned on will help make sure the computers Faculty use to instruct are kept in working order, and provide for a better teaching experience reducing plug-in related problems in the classroom.

To allow everyone time to accommodate to our request we have pushed Update Friday back by one week this month. This means for the month of March we will not be releasing the updates until 3/21. Please see below for the update schedule for the next four months.

Update weekends for the next four months are scheduled for:

  • March 21
  • April 18
  • May 16
  • June 13

These dates are posted to the “IT outage calendar” in the “Information Technologies” tab of Malone Xpress.

Please direct any questions, comments, or concerns to Malone Information Technologies Help Desk. We can be reached via the phone (330.471.8428) or email (helpdesk@malone.edu)  8 am – 6pm Monday through Thursday and 8 am – 5 pm on Fridays. The Help Desk’s walk-in office hours are 8 am- 5 pm Monday through Friday.

-Malone University IT

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